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Healthcare
Our interpreters have been trained to use appropriate medical terminology, adhere a strict code of ethics, and observe HIPAA guidelines. Propio’s interpreters can help with:
• Physician to Patient Interviews • Medical Exams • Emergency Room Care • Patient Admittance • Nurse Referral Programs • Specialized Care Insurance
Let Propio help you communicate with your limited-English-speaking customers. By communicating in their language, you set yourself apart from other competitors. This tells your customers you do care. As a result, they are less likely to switch to another insurance company. Propio can help with:
• Customer Service • Insurance Claim Processing • First Loss Claim Reporting • Multicultural Outreach Programs Call Centers
No matter who calls your business, Propio can help you communicate with limited-English-speaking customers in virtually any language 24 hours a day. Propio can help with:
• Customer Service • Product inquiries • Direct to consumer marketing • Collections • State health services Financial
Because financial organizations are often faced with the challenge of language barriers, they turn to Propio. Propio can help with:
• Collections • New Application Processing • Credit Card Processing • Loan Processing • Customer Service • Investment Services State and County Governments
Propio has several contracts with the states to provide:
• Health and Human Services • Financial and Medical Aid Programs • Federal Emergency Programs Law Enforcement
Propio can help with emergency 911, roadside assistance, and police calls.
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