Our Interpreters -

Professional Interpretation

Propio selectively hires only experienced interpreters, then requires they go through a comprehensive training process. This means that each time you call Propio Language Services, for over 200 languages, you can expect a professional interpreter that has:

Knowledge and intimate familiarity with both cultures
Proficiency in both languages
Competency to express thoughts clearly in both languages
General knowledge of the subject to be interpreted

High Standards

As part of the hiring process, Propio carefully screens both the English and target-language skill-level of each applicant. Unless the applicant is highly skilled in both languages, they will not be hired.
i

Cultural Context

We typically hire interpreters whose first language is the one for which they are translating. Most of our interpreters have lived in the country of the language they interpret – and they now live in the United States. This offers a great advantage because our interpreters have a cultural context for both parties they will be serving. Having a cultural context for both the American and foreign cultures is very important to providing an accurate interpretation.
i

Quality Training

Our training program requires employees to learn an extensive list of terms specific to the industry they'll be serving. Additionally, newly hired interpreters initially work with experienced interpreters to learn the proper protocol and techniques required for over-the-phone interpreting.
i

Confidentiality

Propio’s management and its staff understand the importance of maintaining the confidentiality of interpreting sessions. Each member of our staff is trained in HIPAA requirements and signs a confidentiality agreement prior to starting employment.